Sales Training This example from a series of web-based modules focuses on customer retention and guides the sales rep in the development of their own customer retention plan. Multiple scenarios, with immediate feedback, help the sales rep check their understanding and level of knowledge. When the training module is completed, the sales rep has a customer retention plan ready to go!
Software Training This example is of a new software introduction at a financial institution. Traders were expected to learn the new system prior to the "go live" date. A series of short, focused, simulations provide demonstrations and hands on exercises without the need for a dedicated instructor and classroom. The learner is in complete control of how fast they move through the content and in which direction.
Medical Training In this course on pressure ulcer prevention each lesson provides multiple levels of information presented through interactions that reinforce the content. The Check Your Understanding feature allows learners to apply and confirm their knowledge in a variety of settings. Case studies provide an opportunity to put it all together and solve a real-world scenario.
Process Training In this series of courses on electronic medical records, each course consists of lessons that provide initial training and serve as on-the-job support. Each modular lesson introduces a topic with links for more information. Learners are shown an overview of each process and then asked to perform the process following a series of prompts. Keeping the list of steps on the screen at all times helps the learner see where they are in the process.